I am extremely impressed with the level of service Texas American Insurers provides to its customers. They reviewed my current policy at the time and provided me with the best benefits of the policy with professional suggestions. I am completely impressed to the extent that I suggest all my family members and friends to switch to Texas American Insurers as they are the best.
"Texas American Insurers has proven time and time again that they are committed to customer satisfaction and ensuring their clientele receives the best services at the lowest rate. Having Esther Martinez handle my affairs personally, I can say she is an employee that strives for the goal Texas American Insurers sets out to achieve. "
"I love working with Texas American Insurers because of their prompt service and values. They treat each customer like family, and work hard to make sure they are getting you the best services for your hard earned dollar. At Texas American Insurers you will always know you are being taken care of!"
"Its been always a great pleasure working with Esther she is very courteous and very prompt in getting back with me anytime I have needed anything and always wiling to go above and beyond to keep my business."
Melanie Garcia Perez
Very polite and knowledgeable on anything I need and everytime I request assistance with. Overall I rate the company a 10. Thank you Erica and Esther for your loyalty and dedication.
OMG I can't brag about Vallori enough!! I’ve been trying to call her back for a week now but I’m so busy with work and the boys. She called me this morning and took care of everything we needed!! She’s the absolute best!! You’ve got a keeper there!
Great customer service with a personal touch. We recommend them to all our family & friends.
Have a been a client for 9 years. Both Esther and Erica are two of the most knowledgeable and caring agents in Lubbock. Every time I’ve had a question or request about my insurance, I can count on them to get me the answer. I personally recommend Lubbock Insurance Agency to any one looking for great prices and customer service.
They are always willing to help and answer any questions i may have. They always make sure I'm getting the best rates and in the right policy for me. Their honesty is what keeps me as a client.